Our Service

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Our Service

  • Pre-sales Service

    1. 24 hours online service.

    2. Offer you detailed products introduction.

    3. Professional consultation to understand your specific requirements.

    4. Customized design for peak efficiency.

    5. Provide you with sampling, testing, quality control, inspection and logistics services.

  • After-sales Service

    1. Warranty period: 13 months.

    2. Inquiry and consulting support, 24 hours online service.

    3. Providing consumable parts and replace main parts with warranty.

    4. Timely technical aid and troubleshooting.

    5. Help high-end customers to develop the local market.

    6. Regular maintenance guidance to ensure long-term operation.

Packing and Delivery Service

  • By Sea

    1. Cover all of the sea ports of all nations
    2. Shipping time from 3-50 days
    3. Suitable for bulk order or heavy goods and high volume goods
    4. Any Chinese Port available (Qingdao port, Shanghai port, Guangzhou port etc)

    By Sea
  • By Train

    1. Cover all stations along China-Euro country
    2. Shipping time from 3-50 days
    3. Suitable from clients from nations which China-Euro Railway pass through

    By Train
  • By Air or Courier

    1. Cover all nations and area
    2. Door to Door service is available
    3. Customs clearance is also available
    4. Courier include DHL, FedEx, TNT, UPS, EMS, SF etc
    5. Suitable for documents, samples, small goods or high value goods

    By Air or Courier

FAQ

  • How long for warranty time?

    12 months from the shipping date.

  • Can your engineer come to the construction site to guide the installation?

  • About quality

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